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      Refund policy


      In case of purchase of products or services on the customer has the right to withdraw from the contract within 14 days from the date of receipt of the goods. To exercise the right of withdrawal, the customer is required to inform Maclart Srl of the decision to withdraw by means of an explicit declaration sent to

      If the customer withdraws from the purchase, the payments made to Maclart Srl, including delivery costs, will be refunded, using the same payment method used for the initial transaction.
      The refund will be made after the receipt of the returned goods.

      All costs related to the return shipment will be charged to the customer, including any customs duties or import taxes. The return shipping method is DDP (Delivery Duty Paid).
      Any costs payable to the customer and incurred by Maclart for the delivery of the returned goods will be deducted from the refunded amount.

      Products used, damaged or modified even in part are not replaced or reimbursed. The customer must insert a copy of the delivery document received inside the packaging box.